1. Introduction

Mkulima OnBoard is a digital application provided by the Kenya Sugar Board (“we”, “us”, or “our”). The primary purpose of this application is to facilitate and manage the registration of sugarcane farmers specifically for participation in the Kenya Sugar Board grower elections.

In addition to farmer onboarding, the app also supports essential processes related to the recruitment, interviewing, shortlisting, and placement of field enumerators. These enumerators are responsible for assisting with the accurate and efficient registration of eligible growers across the country.

This Privacy Policy explains how we collect, use, and safeguard your personal information in connection with your use of Mkulima OnBoard, whether you are a farmer, field enumerator, or other authorized user.

2. Information We Collect

• Personal Data: We collect the following data from Field Enumerators and registered Growers:
  • Names
  • National ID numbers
  • Phone numbers
  • Date of birth
  • Gender
  • Location data (County, Subcounty, Ward, Polling Centre)
  • Voter registration details
• Device & App Usage Data: We may collect information about your device (e.g. device model, OS version) and app usage (e.g. login times, error logs) to improve the service and for security.

3. How We Use Your Information

• To verify the identity of Field Enumerators and Growers.
• To register, manage, and update grower information as required by the Kenya Sugar Board.
• To send important notifications (e.g. OTPs, registration status, voter reference numbers).
• To comply with regulatory and legal requirements.
• For security, support, and audit purposes.

4. Data Sharing

• Your data is only shared with authorized Kenya Sugar Board staff and officials for regulatory and management purposes.
• We do not sell, rent, or disclose your data to third parties for marketing.
• Data may be shared if required by law or court order.

5. Data Security

• Your data is stored securely using industry-standard encryption and security protocols.
• Access to your data is restricted to authorized personnel only.

6. Data Retention

• Your data is retained for as long as it is required for regulatory, audit, and compliance purposes, or as mandated by law.

7. Your Rights

• You have the right to request access to, correction, or deletion of your personal data. Contact the Kenya Sugar Board for any data-related requests.
• Field Enumerators who leave the program may request their accounts to be deactivated or deleted, subject to regulatory retention requirements.

8. Children’s Privacy

• This app is not intended for use by children under the age of 18. Field Enumerators must be authorized and registered by the Kenya Sugar Board.

9. Changes to this Policy

• We may update this Privacy Policy from time to time. Updates will be posted within the app and on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact:
Kenya Sugar Board
Email: info@mkulimaonboard.go.ke/info@ksb.go.ke
Phone: +254 722 203 127/8